Wednesday, 29 April 2009

Touchpoint (service design journal) and other service design knowledge disseminations

The Service Design Network has just released Touchpoint, a journal about service design. Some of the content reviews the Service Design Conference held in Amsterdam last year.


If you are looking for other (more academic) reading on service design....
  • The Service Design Network provides a neat list here.
  • Service designer and long-time service design blogger, Jeff Howard, also compiled a great collection of service design-related articles, mostly from business and marketing journals here.
  • In 2006-7, Lucy Kimbell and Victor Seidel, set up an academic research project called, Designing for Services, which looked at observing and understanding service design in science and technology SMEs. Live|work, IDEO and Radarstation were the design consultancies who participated in the project. I blogged the event on my travel blog here.

    D4S produced a blog, short film and publication which brings together multi-disciplinary perspectives on service design (highly recommended alongside Jeff's website to get a good grasped of the state of service design).


Some service design researcher blogs I know of include:
Some service designer blogs I know of include:
Finally don't forget previous postings on this blog:

4 comments:

Qin said...

Hey! you've been busy! I am in London next week... meet up for coffee or something?

redjotter said...

Thanks for the link Lauren :) Enjoyed your newsletter!

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