Wednesday, 29 April 2009

Touchpoint (service design journal) and other service design knowledge disseminations

The Service Design Network has just released Touchpoint, a journal about service design. Some of the content reviews the Service Design Conference held in Amsterdam last year.

If you are looking for other (more academic) reading on service design....
  • The Service Design Network provides a neat list here.
  • Service designer and long-time service design blogger, Jeff Howard, also compiled a great collection of service design-related articles, mostly from business and marketing journals here.
  • In 2006-7, Lucy Kimbell and Victor Seidel, set up an academic research project called, Designing for Services, which looked at observing and understanding service design in science and technology SMEs. Live|work, IDEO and Radarstation were the design consultancies who participated in the project. I blogged the event on my travel blog here.

    D4S produced a blog, short film and publication which brings together multi-disciplinary perspectives on service design (highly recommended alongside Jeff's website to get a good grasped of the state of service design).

Some service design researcher blogs I know of include:
Some service designer blogs I know of include:
Finally don't forget previous postings on this blog:


Qin said...

Hey! you've been busy! I am in London next week... meet up for coffee or something?

Anonymous said...

Thanks for the link Lauren :) Enjoyed your newsletter!

Ridwan said...

How To Make money with affiliate programs Today. Affiliate marketing is the easier and probably the most effective method to make money from the internet. It is basically, a kind of selling technique where potential buyers from your website are directed to the websites of sellers. For every click, the website owner gets a small commission.

sandhiya said...

Thank you for posting such a useful, impressive and a wicked article./Wow.. looking good!

Website Developer Australia